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Feedback Survey
Have you applied on your own or through third party?
Own
Third Party
Is it possible for you to share your experience while applying through online?
Yes
No
Application Convenience
Did you face any of the following difficulties while applying for the license?
Not Facing any difficulties
Registration
Form Filling
Document Upload
Submission
Other
Please mention in detail what you are facing
Please mention the problems faced in Registration
Please mention the problems faced in Form Filing
Please mention the problems faced in Document Upload
Please mention the problems faced in Submission
Payment and Application Status Tracking Convenience
Did you face any of the following difficulties while Confirmation for the license?
Not Facing any difficulties
Online Payment
Tracking status of Application
SMS / Email Alert
Download license
Other
Please mention in detail what you are facing
Please mention the problems faced in Online payment
Please mention the problems faced in Tracking status of Application
Please mention the problems faced in SMS Email/ Alert
Please mention the problems faced in Download license
Process Convenience
Was the information on fees, procedure and a checklist of all documents that need to be provided available on the website?
Yes
No
Were you required to manually submit application form?
Yes
No
Were you required to submit physical/hard copy of the documents at any stage of the application process?
Yes
No
Timeline Compliance
Did you get the necessary approvals as per the timeline mentioned in the form?
Yes
No
Performance Rating of the Online System
Service availability
User friendliness of the single window portal
Delivery Process & time
Adequacy of information / guidance note concerning compliances, rules and guidelines
Do you suggest any other measures to further ease the online process?
Yes
No
Please mention
Submit
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